It’s easier and cheaper to retain an old customer than find a new one. That’s why it’s important to make sure that all your current customers are as happy as possible. This way, you both create loyalty for your brand, and ensure that you’re not spending too much money when you could be spending less. Even small things can have a big and lasting impact on existing customers, so that’s why it’s important to keep them happy. Engage in discussion whenever possible Every now and then, try to contact existing customers and ask them how happy they are with your…
How to Keep your Online Customers Happy
